The DTC Live Newsletter
The best DTC insights... straight to your inbox every Thursday

Latest DTC Live newsletters

Could your competitor use your exact product descriptions?
Take one of your top-performing product descriptions. Delete your brand name, and type in your closest competitor's name instead. If the description still perfectly fits their product, your copy might be missing the unique spark that actually sells.

Are your customers treating subscriptions like one-time discounts?
Are your customers treating your "Subscribe & Save" option like a one-time discount code? Today, a growing number of brands are evaluating a different approach: charging customers a small fee for the privilege of shopping with them.

Is your discount strategy costing you revenue?
This week, we are looking at the arithmetic behind website AB testing, and the metric you need to track.

How to tell an AI browser from an AI buyer
You've probably got AI traffic in your reports. Do you know which half of it was ever going to buy? This week we're breaking down how to spot which is which, and what to put in front of each.

Most of your website tests should actually fail
This week, we are looking at why having a surprisingly low win rate is actually the sign of a healthy testing program...

How to force your ads to hunt for net-new buyers
Are your acquisition campaigns acting like an expensive email flow? Today, we break down the things you need to change to force these algorithms to hunt for net-new customers...

Is your high-converting AI traffic actually spending less?
AI traffic converts 42% better than non-AI traffic. This week, we're looking at why that could be misleading...

Does your next launch pass this test?
This week, we are borrowing a brilliant litmus test from an 8th-generation, 229-year-old brand. It is a practical approach they use to launch products that build long-term value.

Stop copying competitor tests until you read this...
This week, we are breaking down this trap of 'Best Practice' and revealing the one thing you actually should be stealing from competitor case studies to drive real conversions.

Are you asking your customers to learn too much?
This week, we are looking at how to market the unfamiliar using the playbook of Natalie James, founder of helloSKIN, as well as a quick invitation for our Northern brand builders...

Is your chatbot secretly killing your conversions?
Today, we are sharing a simple 4-step audit to fix your automated support and turn it into a revenue driver.

This split-second delay may be killing your checkout
Today, we break down exactly how to audit your site for the most deadly hidden UI traps

User vs. Buyer: who are you really selling to?
This time, we're breaking down exactly how one successful brand fixes a leaky funnel, plsu we have an opportunity to help you bulletproof your upcoming Q4 operations.

A 5-minute audit for your true acquisition cost
Today, we are breaking down why your dashboard might be lying to you, how to find your true acquisition cost, plus an invite to our next masterclass...

How to choose the right layout for your product pages
This week, we are breaking down exactly how to choose the right layout for your store, plus an exclusive dinner invite and the latest industry news.

5 steps to protect your margins across external marketplaces
Today, we are breaking down a checklist to keep your multi-channel strategy highly profitable, plus our latest podcast and a roundup of this week’s top news.
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