Weâve got big updates you wonât want to miss, a final call for our island retreat, a sneak peek at the brands joining us in London, and a live podcast you can tune into this month...
Weâre heading back to Gran Canaria for our bi-annual retreat, and this is your chance to be part of it.
Firstly, this isnât your typical networking retreat.
Itâs a space for real conversations between founders, solving challenges side by side, trading unfiltered learnings, and making connections that last beyond the plane ride home.
This yearâs theme, Trends, Tactics and Transformations, is all about stepping away from the dayâtoâday so you can focus on whatâs next for your brand.
ExpectâŚ
⨠Workshops and honest brand chats you can actually learn from
đ Morning yoga, scenic hikes, and proper downtime
đĽ Unhurried networking over dinner and drinks
đ´ A stunning backdrop to spark fresh ideas
Founders and senior leaders shaping a DTC brand.
Past guests include names from Saatva, Loop Earplugs, Built For Athletes, Rippl Impact Gear, and more.
If youâre interested, simply fill out this quick application and weâll be in touch.
Curious to see what itâs like?
Check out our highlights video from our last retreat
Check out some pics from last time
Take a look at last yearâs agenda
Email amelia@dtclive.com, if you've got any questions... we would love to see you there!
London, weâre back.
One day. One room. A lot of brand power.
And once again youâll be in great company, hereâs just some of the brands joining us:
TALA ⢠Regalrose ⢠MALLET London ⢠Smoothie London Jewellery ⢠Myprotein (THG) ⢠YETI ⢠PACK'D ⢠THE STEAM BAR ⢠Indu ⢠Sealskinz ⢠Hair Loving ⢠Hollywood Browzer Beauty ⢠One Good Thing ⢠Eleven as One ⢠Selkie Hair
Itâs a full day of keynotes, panels, and real conversations designed to give you ideas you can use the very next day, plus networking drinks to wrap things up.
đ The Fable, Holborn Viaduct, London
đ 09:00â17:00
Sign up here and use code JAQRGFUAX for a free ticket if you're a brand!
Talking about Black Friday and Cyber Monday in August might feel early. But with the biggest shopping weekend of the year creeping up fast, now is the time to make sure your operations are ready for the rush.
BFCM can bring huge spikes in traffic but also exposes cracks in the customer experience if fulfilment is not seamless. Nearly 70% of online shoppers abandon their carts and this can be even higher during peak trading.
We spoke to our fulfilment friends at Sprint Logistics for their top tips on keeping customers converting.
1. Give Real-Time Delivery Estimates Shoppers want clarity. Sprint Logistics integrates Warehouse Management Systems and carrier networks to provide live tracking and accurate delivery times. Pro tip: put BFCM cut-off dates front and centre on product pages and at checkout.
2. Be Upfront About Shipping Costs Nothing kills a checkout faster than surprise fees. Offering free shipping thresholds or showing costs early in the journey can make a big difference. Sprintâs flexible carrier network helps keep options competitive without eating into margins.
3. Keep Inventory Data Accurate Selling something thatâs actually out of stock? Thatâs a guaranteed trust-buster. Sync your sales channels, update stock in real time, and let customers know exactly whatâs available, Sprintâs eCommerce fulfilment service is built for this.
4. Promise (and Deliver) Speed Same-day dispatch, next-day options, and localised fulfilment can be the edge you need. With multiple fulfilment centres across the UK and Europe, Sprint helps brands offer faster shipping without the stress.
5. Make Returns Hassle-Free BFCM shoppers want reassurance. A simple returns process and clear policies can build trust and increase conversions. Sprintâs reverse logistics service keeps it smooth from start to finish.
Sprint suggests digging into your fulfilment data after the rush, what products caused the most cart drops?
Where did delays happen?
This insight is essential when planning for the next peak.
Usually people associate reducing cart abandonment just with better marketing but itâs about better logistics.
Get your fulfilment right, and you can turn more clicks into completed checkouts this BFCM.
Check out Sprint Logistics here.
Metaâs Andromeda update may be killing your ad performance, and if your ânewâ ad looks anything like the old one, Meta wonât scale it.
Hereâs why that happens, and how to fix it:
Meta doesnât look at fonts or colours, it looks at scroll patterns, hook structures, and engagement loops. If your new ad feels like the old one, Meta routes budget back to your original winner. Small tweaks wonât cut it, youâre not testing new creative, youâre echoing the old signal.
This is the mistake: new headline, new cut, same concept. To Meta, thatâs not a new idea, itâs noise. Itâs not glitching, itâs just smarter now. Andromeda prioritises content variation that breaks prediction models, not surface-level edits.
You only need one message to win, but you need to package that message in radically different formats.
Each one gives Meta a different behavioural pattern to optimise around.
Surface edits arenât strategy.
Brands relying on old systems are getting capped. Meta is rewarding signal variance, your creative process has to evolve.
New results need new signals. Same concept, same outcome. Â Not sure where you stand heading into peak season?
Take 10 seconds to vote here... weâre using your answers to shape upcoming content, tools and invites.
And if you want to know more, book your call with our Meta expert now.
Join us 21 Aug, 3â4pm for DTC Live On Air with Mark Rushmore, coâfounder of SURI, and Rebecca Worsley.
Weâre talking:
đĄ How Markâs P&G background helped him reinvent the electric toothbrush
đ From launch to landing in Selfridges & John Lewis
âť Why repairability and recyclability matter more than ever
đ Lessons from going DTCâfirst (and how retail fits in)
đĽ Tips for disrupting a sleepy category
If youâve ever wondered how to turn an everyday product into something people love, youâll want to tune in.
16th October | Fable, Holborn Viaduct, London
Talks, panels, drinks, and deep dives with teams from leading brands.
More details to follow.
đď¸ Free brand tickets, use code JAQRGFUAX
October (date TBC) | Huckletree, Ancoats
Everything you need to get your annual plans sorted, actionable workshops, templates, and honest discussion with other brands.
đ¤ Book your spot
24thâ27th September | 5-star wellness resort
An all-expenses-covered* escape for founders, leaders and decision makers, focused on trends, tactics & transformation (*except flights).
đ´ If youâre interested, fill out this quick application.
Want a look at last time?
Take a look at our highlights video, photos, and last yearâs agenda!
5th November | Reformer Pilates Studio, London
A private reformer pilates session, juices and breakfast, plus a chance to connect with other brands in health and wellness.
đŞđĽ¤Register your interest
Hope to see you soon!
