But firstly, what if your next big strategy shift didn’t come from a boardroom, but from a retreat?

From 24th–27th September, we’re heading back to Gran Canaria for the next DTC Live Brand Retreat, and a few final spots are now open.

This year’s theme is all about Trends, Tactics and Transformations.

This is your chance to step away from the day-to-day and focus on strategies shaping the future of your brand. Across three days, you’ll join a small group of peers for workshops, honest discussions, and loads of networking.

What to expect

→ Strategy sessions and honest conversations (no panels, no pitching)

→ Plenty of time to recharge, with scenic hikes, yoga, and space to unwind

→ All your meals, accommodation and activities covered, you just book your flights

Who’s it for?

Founders and senior leaders shaping a DTC brand. Past guests include names from Saatva, Loop Earplugs, Built For Athletes, Rippl Impact Gear, and more.

If you’re interested, simply fill out this quick application and we’ll be in touch.

Curious to see what it’s like?

Check out our highlights video from our last retreat

Check out some pics from last time

Take a look at last year’s agenda

Email amelia@dtclive.com, if you've got any questions... we would love to see you there.

DTC Live London is back, and you’re invited

📍 The Fable, Holborn 📅 16th October 2025

We’re bringing the energy back to London this October, and this time, there’s strategy, storytelling… and a magician.

Yes, really.

What to expect:

→ Panels, founder interviews and fireside chats

→ Insight from brilliant brands like TALA, Regalrose, Mallet, Smoothie London Jewellery, Myprotein, Indu and more to be announced soon

→ Great coffee, even better networking, and a little magic in between

Whether you’re deep in Q4 planning or just need a day out of the inbox, this is your chance to reset, recharge and reconnect with the wider DTC world.

We’ll wrap the day with a few drinks and networking, but seats are limited and brand tickets go fast.

Why not sign up and come join us? Use code JAQRGFUAX for a free brand ticket...

Let your audience build your brand

User-Generated Content (UGC) is no longer optional, it’s a powerful driver of trust and sales. 85% of people say it influences their buying decisions more than brand-created content (Adweek & Forbes).

Why UGC Works:

• People trust people. Real, unscripted experience, like unboxing videos or Q&A posts, build trust fast.
• It’s authentic. Unlike ads, UGC feels real. It’s relatable, engaging, and cuts through the noise.
• It’s social proof. 83% of people say personal recommendations impact their purchases (Jay Baer & Daniel Lemin).
• It builds community. Customers who create content feel connected and loyal to your brand.

Listen up, they’re already talking

Customers share content every day.

Are you listening?

The words they use, the features they love, those are free insights you can use to refine your brand and messaging.

Case in point: LEGO Ideas LEGO invites fans to submit and vote on new set designs. The best ones become official products, turning customers into co-creators and brand advocates.

How to get started:

✅ Make sharing easy | Prompt users with simple ideas or run hashtag challenges.

✅ Celebrate creators | Repost their content, give shoutouts, reward standout contributions.

✅ Co-create | Let them vote on new flavours, colours, or products.

✅ Give credit | Always tag and thank contributors.

When customers help shape your story, your brand becomes more trusted, relatable, and memorable. UGC isn’t replacing traditional marketing, it’s supercharging it.

Start small. Tune in. Build together.

Book your FREE CRO call

An overview of our upcoming events

DTC Live London

16th October | Fable, Holborn Viaduct, London

Talks, panels, drinks, and deep dives with teams from leading brands. More details to follow.

🎟️ Free brand tickets, use code JAQRGFUAX

Learning Labs Manchester: Annual Planning

October (date TBC) | Huckletree, Ancoats

Everything you need to get your annual plans sorted, actionable workshops, templates, and honest discussion with other brands.

🤝 Book your spot

Gran Canaria Brand Retreat

24th–27th September | 5-star wellness resort

An all-expenses-covered* escape for founders, leaders and decision makers, focused on trends, tactics & transformation (*except flights).

🌴 If you’re interested, fill out this quick application: Exclusive Brand Retreat Application

Want a look at last time? Take a look at our highlights video, photos, and last year’s agenda!

Sculpt & Scale, An event of beauty and wellness brands

5th November | Reformer Pilates Studio, London

A private reformer pilates session, juices and breakfast, plus a chance to connect with other brands in health and wellness.

🥤Register your interest