ERP for eCommerce: What it is and how to choose the right one
A practical buyer’s playbook for growing retail brands
Choosing an ERP is one of the most expensive decisions a growing brand makes, and one of the hardest to undo. Gartner predicts that by 2027 more than 70% of recently implemented ERP initiatives will fail to fully meet their original business case goals.
In most cases the software itself is not the cause. The cause is unclear requirements, data that wasn’t cleaned before migration, and a cost model that only counted the licence fee. This whitepaper gives operations directors and leadership teams a clear process for making the decision before contracts are signed.
Inside this playbook, you will discover:
- How to define your requirements: Work out whether you need an ERP or an OMS, decide which system owns each piece of data, and set an acceptable level of sync lag before you speak to a vendor.
- The real total cost of ownership: The four cost buckets every financial case should include, from licences to the staff time diverted to the project.
- How to manage implementation risk: The timing, data migration and change management issues that most often cause delays, and practical ways to reduce each one.
- What to ask vendors: A question matrix for demos, covering what to watch out for and what a strong answer should include. It comes with a case study of how TBCo went live in three months.