If your brand relies heavily on traditional broadcast emails and you’re looking for a better way to automate your customer journey without losing that personal touch, you are in the right place. Welcome to our upcoming free interactive session, where we are hosting a conversation between a customer success leader who knows the tech and an operator who is living it every day.

We are joined by Shamaz Shaukat, B2C Lead at Sprint (the powerhouse group scaling cult-favorite DTC brands like MotherK, Silk n Love, and Moyuum), alongside Salma, Customer Success Manager at SleekFlow. Shamaz is opening up his playbook to share how they connected a busy multi-brand portfolio to Shopify to recover carts, streamline workflows, and drive revenue.

You’ll discover the steps to build high-converting abandoned cart and order update flows via WhatsApp, how a unified inbox transformed their customer service workload, and the lessons they learned along the way. We’ll also host a quick, practical look at these automations in action, followed by an open Q&A where you can ask Shamaz and the SleekFlow team your specific questions. Grab a coffee, bring your trickiest bottlenecks, and we’ll see you in the chat!