View this email in your browse (*|ARCHIVE|*) :loudspeaker: r (*|ARCHIVE|*)
Logo
** The Growth Newsletter for
UK DTC Brands
------------------------------------------------------------
Hey there,
Weâve got big updates you wonât want to miss, a final call for our island retreat, a sneak peek at the brands joining us in London, and a live podcast you can tune into this month.
** đ´Last 2 Spaces Remaining | DTC Live Brand Retreat | Gran Canaria, 24â27 Sept
------------------------------------------------------------
Three days. Twenty founders and decision makers.Lasting connections. Facing real eCom problems together.
Weâre heading back to Gran Canaria for our bi-annual retreat, and this is your chance to be part of it.
Firstly, this isnât your typical networking retreat.
Itâs a space for real conversations between founders, solving challenges side by side, trading unfiltered learnings, and making connections that last beyond the plane ride home.
This yearâs theme, Trends, Tactics and Transformations, is all about stepping away from the dayâtoâday so you can focus on whatâs next for your brand.
ExpectâŚ
⨠Workshops and honest brand chats you can actually learn from
đ
Morning yoga, scenic hikes, and proper downtime
đĽ Unhurried networking over dinner and drinks
đ´ A stunning backdrop to spark fresh ideas
Whoâs it for?
Founders and senior leaders shaping a DTC brand. Past guests include names from Saatva Mattress, Loop Earplugs, Built for Athletes, Rippl Impact Gear, and more.
If youâre interested, simply fill out this quick application and weâll be in touch:
đ Exclusive Brand Retreat Application (https://2aahovc9gzu.typeform.com/brandretreat)
Curious to see what itâs like?
đš Check out our highlights video from our last retreat (https://www.youtube.com/watch?v=-_0YscPaf6w) https://www.youtube.com/watch?v=-_0YscPaf6wCheck out some pics from last time (https://drive.google.com/drive/folders/1fzDcP7h0T4rr7prfb-m6ZULur-vS5STN?usp=sharing) https://drive.google.com/drive/folders/1fzDcP7h0T4rr7prfb-m6ZULur-vS5STN?usp=sharingTake a look at last yearâs agend (https://drive.google.com/file/d/1VOaL_O_goqUdp2ZmK9ikxcPcs4T-dS65/view?usp=sharing) a
Email amelia@dtclive.com, if you've got any questions, we would love to see you there.
DTC Live London is back, and youâre invited đ
London, weâre back. One day. One room. A lot of brand power.
And once again youâll be in great company, hereâs just some of the brands joining us:
TALA ⢠RegalRose ⢠Mallet ⢠Smoothie London ⢠Myprotein (THG) ⢠YETI ⢠PACKâD ⢠The Steam Bar ⢠Indu ⢠Sealskinz ⢠Hair Loving ⢠Hollywood Browzer Beauty ⢠One Good Thing ⢠Eleven as One ⢠Selkie Hair
Itâs a full day of keynotes, panels, and real conversations designed to give you ideas you can use the very next day, plus networking drinks to wrap things up.
đ The Fable, Holborn Viaduct, London
đ 09:00â17:00
https://www.dtclive.com/dtc-live-london
Why not sign up and come join us?
use code JAQRGFUAX for a free ticket
Sign Up Here âď¸ (https://www.dtclive.com/dtc-live-london)
** BFCM Might Feel Far Away⌠But Itâs Closer Than You Think
------------------------------------------------------------
Talking about Black Friday and Cyber Monday in August might feel early. But with the biggest shopping weekend of the year creeping up fast, now is the time to make sure your operations are ready for the rush.
BFCM can bring huge spikes in traffic but also exposes cracks in the customer experience if fulfilment is not seamless. Nearly 70% of online shoppers abandon their carts and this can be even higher during peak trading.
We spoke to our fulfilment friends at Sprint Logistics for their top tips on keeping customers converting.
** 5 Fulfilment Fixes to Keep BFCM Customers Converting
------------------------------------------------------------
1. Give Real-Time Delivery Estimates
Shoppers want clarity. Sprint Logistics integrates Warehouse Management Systems and carrier networks to provide live tracking and accurate delivery times. Pro tip: put BFCM cut-off dates front and centre on product pages and at checkout.
2. Be Upfront About Shipping Costs
Nothing kills a checkout faster than surprise fees. Offering free shipping thresholds or showing costs early in the journey can make a big difference. Sprintâs flexible carrier network helps keep options competitive without eating into margins.
3. Keep Inventory Data Accurate
Selling something thatâs actually out of stock? Thatâs a guaranteed trust-buster. Sync your sales channels, update stock in real time, and let customers know exactly whatâs available, Sprintâs eCommerce fulfilment service is built for this.
4. Promise (and Deliver) Speed
Same-day dispatch, next-day options, and localised fulfilment can be the edge you need. With multiple fulfilment centres across the UK and Europe, Sprint helps brands offer faster shipping without the stress.
5. Make Returns Hassle-Free
BFCM shoppers want reassurance. A simple returns process and clear policies can build trust and increase conversions. Sprintâs reverse logistics service keeps it smooth from start to finish.
Post-BFCM? Donât Just Move On
Sprint suggests digging into your fulfilment data after the rush, what products caused the most cart drops? Where did delays happen? This insight is essential when planning for the next peak.
Usually people associate reducing cart abandonment just with better marketing but itâs about better logistics. Get your fulfilment right, and you can turn more clicks into completed checkouts this BFCM.
Check out Sprint Logistics (https://sprintlogistics.com/)
** Why Meta Wonât Scale Your âNewâ Ads (And What to Do Instead)
------------------------------------------------------------
Metaâs Andromeda update may be killing your ad performance, and if your ânewâ ad looks anything like the old one, Meta wonât scale it.
Hereâs why that happens, and how to fix it:
Same vibe = same signal
Meta doesnât look at fonts or colours, it looks at scroll patterns, hook structures, and engagement loops. If your new ad feels like the old one, Meta routes budget back to your original winner. Small tweaks wonât cut it, youâre not testing new creative, youâre echoing the old signal.
Micro-iterations are getting punished
This is the mistake: new headline, new cut, same concept. To Meta, thatâs not a new idea, itâs noise. Itâs not glitching, itâs just smarter now. Andromeda prioritises content variation that breaks prediction models, not surface-level edits.
Scale comes from message variation, not versioning
You only need one message to win, but you need to package that message in radically different formats.
What works right now:
Raw UGC with human urgency
Skits or rants to reset scroll inertia
Testimonial mashups that stack proof
Us vs Them comparisons to provoke emotion
Bold stat carousels that create logic-based desire
Founders explaining value directly to camera
Educational explainers that unlock curiosity
Each one gives Meta a different behavioural pattern to optimise around.
If youâre still tweaking winners, youâre falling behind
Surface edits arenât strategy. Brands relying on old systems are getting capped. Meta is rewarding signal variance, your creative process has to evolve.
Strategic implementation plan
Identify your top-performing message
Scrap the micro-edits
Rebuild 6â8 distinct formats around the same message
Track which unlocks spend
Kill anything that stalls early
New results need new signals. Same concept, same outcome.
Not sure where you stand heading into peak season?
Take 10 seconds to vote below, weâre using your answers to shape upcoming content, tools and invites.
Answer the poll đ (https://2aahovc9gzu.typeform.com/to/YExZSzVd)
Book your free call with our META expert (https://calendly.com/james-jago-rainycityagency/rainy-city-meta-ads-7-day-trial-setup-clone)
đď¸ DTC Live on Air Podcast | How SURI Shook Up Oral Care
Join us 21 Aug, 3â4pm for DTC Live On Air with Mark Rushmore, coâfounder of SURI, and Rebecca Worsley.
Weâre talking:
đĄ How Markâs P&G background helped him reinvent the electric toothbrush
đ From launch to landing in Selfridges & John Lewis
âť Why repairability and recyclability matter more than ever
đ Lessons from going DTCâfirst (and how retail fits in)
đĽ Tips for disrupting a sleepy category
If youâve ever wondered how to turn an everyday product into something people love, youâll want to tune in.
Sign up here âď¸ (https://www.linkedin.com/company/dtclive/?originalSubdomain=uk)
An Overview on Our Upcoming Events
DTC Live London
16th October | Fable, Holborn Viaduct, London
Talks, panels, drinks, and deep dives with teams from leading brands. More details to follow.
đď¸ Free brand tickets (https://www.dtclive.com/dtc-live-london) , use code JAQRGFUAX
Learning Labs Manchester: Annual Planning
October (date TBC) | Huckletree, Ancoats
Everything you need to get your annual plans sorted, actionable workshops, templates, and honest discussion with other brands.
đ¤ Book your spot (https://2aahovc9gzu.typeform.com/to/nkYaO9XM)
Gran Canaria Brand Retreat
24thâ27th September | 5-star wellness resort
An all-expenses-covered* escape for founders, leaders and decision makers, focused on trends, tactics & transformation (*except flights).
đ´ If youâre interested, fill out this quick application:
đ Exclusive Brand Retreat Application (https://2aahovc9gzu.typeform.com/brandretreat)
Want a look at last time?
Take a look at our highlights video (https://www.youtube.com/watch?v=-_0YscPaf6w) , photos (https://drive.google.com/drive/folders/1fzDcP7h0T4rr7prfb-m6ZULur-vS5STN?usp=sharing) , and last yearâs agenda (https://drive.google.com/file/d/1VOaL_O_goqUdp2ZmK9ikxcPcs4T-dS65/view?usp=sharing) !
Sculpt & Scale, An event of beauty and wellness brands
5th November | Reformer Pilates Studio, London
A private reformer pilates session, juices and breakfast, plus a chance to connect with other brands in health and wellness.
đŞđĽ¤Register your interest (https://2aahovc9gzu.typeform.com/to/YE93NOiQ)
Hope to see you soon!
Check out our FULL events calendar here đ
(https://www.dtclive.com/events-calendar)
That's it for this week!
Thank you for reading :)
To help continue to build the DTC Live community, please forward this email on to someone you think might like it. Or if easier, share this link (https://www.dtclive.com/newsletter-sign-up) .
We'll be back with more growth strategies and insights for eCom and tech brands next week.
Logo
Copyright (C) *|2024|* *|DTC LIVE|*. All rights reserved.
Want to change how you receive these emails?
You can update your preferences (*|UPDATE_PROFILE|*) or unsubscribe (*|UNSUB|*)